Privacy Policy

Who we are

Prella Technologies ("we", "us") is located at 165 Prairie Lake Rd, Unit F, East Dundee, IL 60118, USA. This policy covers personal information collected through prellatech.com and related communications with us. Effective date: October 29, 2026.

Information we collect

Information you give us. When you use our contact form or a quote request form, or email or call us, we collect your name, company, email address, phone number, the division and manufacturer you select, and the content of your message.

Information collected automatically. Our web server records technical data such as IP address, browser type, pages visited and date and time of access, for security and troubleshooting. We also use cookies and similar technologies as described in our Cookie Policy.

How we use information

We use personal information to answer your inquiry and prepare quotes; to provide product information, delivery, start-up and service; to operate, secure and improve the website; to measure website performance where you have allowed analytics cookies; and to comply with legal obligations. If you ask to receive product updates by email, every message includes a way to unsubscribe.

How we share information

We do not sell personal information. We share it only with: service providers that host the website, deliver email and provide analytics, under contracts that limit their use of the data; the manufacturer whose equipment you ask about, when needed to configure and quote it; and authorities when required by law.

Third-party tools active on this website: Google Analytics 4 and Google Ads conversion tracking (through Google Site Kit), and the Cookiez cookie consent manager by Elementor. Details are in our Cookie Policy.

Cookies, analytics and your choices

Non-essential cookies (analytics and advertising) are set only after you accept them in the cookie banner, and you can change your choice at any time. We honor the Global Privacy Control (GPC) signal sent by your browser as a request to opt out of non-essential tracking. Our website does not otherwise respond to Do Not Track browser signals.

International transfers

Most of the manufacturers we represent are based in Italy. When we share a quote request with a manufacturer, your business contact details and request may be transferred outside the United States.

Data retention

We keep inquiry and quote information for as long as needed to respond, to support the equipment you purchase, and to meet legal and accounting obligations. Website logs are kept for a limited period for security purposes.

Security

We use administrative, technical and organizational safeguards, including encrypted connections (HTTPS), to protect personal information. No method of transmission or storage is completely secure.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing email. Residents of some US states may have additional rights under their state privacy laws; we will respond to verified requests as required by applicable law. To make a request, contact us using the details below.

Children

This website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy. The effective date at the top shows when it was last changed.

Contact us

Prella Technologies, 165 Prairie Lake Rd, Unit F, East Dundee, IL 60118 · info@prellatech.com · +1.847.260.9022